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 Telstra Communications Limited

Telstra Corporation Limited (known as Telstra) is an Australian telecommunications and media company which builds and operates telecommunications networks and marketing voice, mobile, internet access and pay television products and services.


Telstra has a long history in Australia, originating as a government department together with Australia Post. Relatively recently, Telstra was fully privatised and has been undergoing a change program to become more "sales and marketing led" under its current CEO, David Thodey.


The federal government's National Broadband Network agenda, as well as industry changes driven by mass adoption of the internet, are imposing further structural changes upon the company.

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updated Sat. November 16, 2019

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Behind every successful project is a highly skilled project manager who probably holds some form of certification. Project management certifications have long been a way for project professionals to demonstrate their level of knowledge, experience, and competency; to lead, plan, budget, schedule, execute ...
In light of our refreshed Telstra Business Awards program, we speak to some of our past Charity Award winners to find out the doors that have opened for them since taking home their title – along with their advice for prospective charities and social enterprises considering entering this year. Now in their 26th year, the ...

“Telstra knew that the Premium Direct Billing service it operated led to large numbers of its customers being billed for purchases made without their knowledge or consent. Despite this, Telstra continued to bill customers, making substantial revenue from the service at the expense of customers.”.
It is critically important all our people at Telstra – no matter role or location – feel empowered to help us deliver in a competitive and continually evolving market. A big part of that is about being able to connect to a future created by you. Being recognised by LinkedIn as one of the top companies to work for in ...
Telstra has ditched SAP to sign on with fast-growing US cloud software firm Workday, as it appoints a new local boss and hunts Aussie start-ups for its new $US250 million ($323 million) VC fund. The company has made numerous dents in the operations of tech giants SAP and Oracle in recent years, and ...
TELSTRA had admitted it misled customers to the tune of $62 million after it signed up as many as 100,000 customers for ringtones, gaming and other digital content. The consumer watchdog has started proceedings against Telstra, after the nation's largest telco both permitted and profited from a third party ...

Just when you thought sentiment towards Telstra Corporation Ltd (ASX: TLS) has bottomed, news that the telco is facing $10 million in fines could not have come at a worst time with its share price hitting a more than six-year low. The competition watchdog has served court papers to Telstra alleging that ...
Telstra has admitted to misleading up to 100,000 customers by charging them for content like games and ringtones many didn't know they had bought. The Australian Competition and Consumer Commission (ACCC) began proceedings against Telstra on Monday, saying the telecommunications company ...
And at Telstra – where we build the Official AFL Fantasy App – we've also been busy creating another product for those fanatical fans, the ones who spend a big chunk of the week analysing player stats and performance metrics. AFL Stats Pro is a brand new stats and video based product that allows you to ...
We've launched a dedicated hub for Students and Graduates incorporating all the things you'd like to know about the Telstra Graduate Program and Telstra as an employer. We have seven streams to apply for including: engineering, business and commerce, customer-centric design, finance and strategy, ...
Youth-focused telco brand, Boost Mobile, has inked another five-year deal with Telstra, enabling the provider to continue using Telstra's 4G Mobile Network. Following Boost's launch in 2000, the new deal follows a previous five year contract between Boost Mobile and Telstra. The telco claims the ...
Telstra has developed a skills mapping system for its 32,700-strong workforce that can track an individual's abilities and knowledge, and map these against skills that will be needed as automation and artificial intelligence change many occupations. The system, called MyCareer, allows Telstra to cross-skill ...
A flaw in medical software used by more than 40,000 Australian health specialists and distributed by Telstra has potentially exposed Australians' medical information to hackers, who have been logging into practitioners' computers and servers to carry out illegal activities. Called Argus, the software is used ...
Telstra has taken a step forward in its plans to combine its telecommunications heritage with a future in the technology industry, launching a world-first partnership with tech giant Microsoft to offer voice calling services from within its Office 365 programs. The nation's biggest telecommunications company ...
Telstra has claimed an Australian first by recording mobile data speeds over 1Gbps on a commercial network. The speeds were recorded on Samsung Galaxy S9 and S9+ smartphones on gigabit-enabled sections of Telstra's mobile network in Sydney. The highest speed recorded reached 1.03Gbps.
Customer who have had to evacuate their home or have lost their home are encouraged to call Telstra on 132 203 (then enter their full home phone including area code when prompted) to report a fault and register for the assistance package if they have had to evacuate their home or have lost their home.
Microsoft has announced partnering with Australian telecommunications carrier Telstra on delivering Telstra Calling for Office 365, a voice-calling service using Microsoft's cloud. The service will be available for Telstra business customers in Australia from mid-2018, and supports Telstra calling plans from ...

Australia's Community and Public Sector Union (CPSU) has confirmed Telstra plans to cut over 100 jobs, sending the work overseas. The company is proposing changes to its Telstra Wholesale and Telstra Finance workforces which will result in the loss of 133 local positions. The changes will affect ...
In the 26th year of the Telstra Business Awards, we've made some changes to the program to provide even more value to the business community. As well as a streamlined entry form, new Business Benchmark Reports for each entrant and updated judging criteria, we have refreshed the Awards categories ...
Telstra has revealed around half of NBN fixed wireless users on 12Mbps and 25Mbps plans see 40 percent or less of the speeds they pay for in the evening peak. The telco has quietly become the first in Australia to publish typical 7pm-11pm download speeds for NBN fixed wireless as well as NBN fixed ...
The Australian consumer watchdog has approved Telstra's new NBN Migration Plan, ensuring that users receiving a fibre-to-the-curb connection to the NBN won't be left without the internet during this transition. The approval from the Australian Competition and Consumer Commissioner (ACCC) paves the ...
In my role, I lead a team of Product Managers, and our primary focus is to identify and deliver customer experience improvements to our home broadband customers. This spans across multiple customer touchpoints such as; when customers join Telstra, when they move home and the migration to the NBN.
BlueJeans Network has appointed Adam Noall as its first dedicated channel director for Telstra, one of the cloud communications software provider's largest partners in the Asia-Pacific region. Noall brings 16 years' experience working directly for Telstra. He joined Avaya in 2013 and a year later, was ...
With a stellar line-up of suspects including Michelle Pfeiffer, Judi Dench, Willem Dafoe and Penelope Cruz, this lavish period drama is sure to be a hit with the whole family. And to celebrate the film's release on Telstra TV, BigPond Movies are giving you the chance to win a rail holiday for two from Adelaide ...
Not every handset released Down Under can cut in the Australian bush. There's an elite list of just 20 phones that Telstra has awarded the Blue Tick certification to, meaning these handsets deliver excellent coverage in rural and regional areas. After rigorous testing, Samsung's latest flagship phones join ...
Telstra has slammed rival Vodafone over what it says are a “number of untruths” being spread about its copper network and how lucrative the universal service obligation (USO) is. The incumbent took Vodafone to task over claims made following a damaging audit report that questioned the value for money ...
Telstra's chief information officer, John Romano, has left after two years in the role and more than a decade working for the telco. CTO Hakan Eriksson will act in the role until a permanent replacement for Romano is found. Romano was charged with leading Telstra's $3 billion digital transformation project, ...
Telstra will use LTE-Broadcast to stream footage of AFL games, the telco has announced. Telstra revealed today that it would begin using LTE-B to broadcast video streams for its AFL Live Official app, beginning with support for Samsung Galaxy S8, S8+, S9 and S9+ handsets. The technology is designed ...
The Samsung Galaxy S9 and S9+ will be the first Cat.18 phones launched on the Telstra Network. Both models will be configured for Telstra Messaging (which brings together advanced messaging features like visual voice mail, group chat and file sharing all into one inbox). The S9 will be configured for ...
Small businesses and Telstra are set to gain access to a new tranche of customer information with the launch of Telstra's Air Merchant on Tuesday. Telstra claims the product is the first of its kind and will allow small businesses to easily set up a guest Wi-Fi service, promote tailored offers to customers and ...
We are at Mobile World Congress in Barcelona, where Telstra just revealed exactly how and when it plans to "evolve" its wireless network, and rollout 5G to major cities and regional centres throughout 2019. "5G will help deliver the next industrial revolution, unlocking opportunities across industries and ...
The Queensland Ambulance Service has thanked a crew of Telstra riggers following a single-vehicle crash in an isolated area 90km north of ... “One of the technicians mentioned that 'Telstra encourages us to assist', however I believe the workers involvement acted above and beyond this statement.
Despite a 21% drop in its market value, Telstra has retained the position of Australia's number one telco brand in Australia, with brand value jumping 14% year-on-year. According to Brand Finance Australia's latest findings, Telstra's brand value climbed to US$12.4 billion this year. The Australian telco has ...
Telstra is currently undertaking a major upgrade of mobile services in the region in time for the upcoming Way Out West Festival on April 19-22. Telstra area general manager Darren Clark said work was underway to significantly and permanently increase capacity to the iconic outback town's mobile ...
Telstra is expecting the entire telco industry to serve around one million premises with 5G-based broadband, less than one-tenth of the reach of the NBN. The telco used its annual presence at the Mobile World Congress in Barcelona to announce a “5G network roadmap”, though it was short on details other ...
Telstra has revealed it has sold its 33 per cent interest in IP Health, which markets the Verdi system used by the Peter MacCallum Cancer Centre in Melbourne and Brisbane's Mater Health. Telstra first took an interest in IP Health back in August 2013 when it was setting up its Telstra Health business, ...
Telstra Corporation Limited (ASX:TLS) delivered an ROE of 26.28% over the past 12 months, which is an impressive feat relative to its industry average of 16.89% during the same period. But what is more interesting is whether TLS can sustain this above-average ratio. Sustainability can be gauged by a ...
Andrew Dwight was on holidays when he received a text message from Telstra saying his internet was about to be cut off. The small business owner usually has a monthly bill of around $180 but when he requested more information, he was sent a bill for $2261.73. The next month that rose to a whopping ...
Telstra's iMessage service fail hits Ballarat users ... Telstra reports Apple services iMessage and FaceTime are now progressively being restored to customers on the east coast. “Earlier today some customers ... TELSTRA's issues with the iMessage service and FaceTime fails is affecting Ballarat customers.
TELSTRA customers across the country are fuming. ... TELSTRA has found itself in the middle of a storm following yet another outage from the Aussie telco. ... A Telstra spokesman said it's important to note the Telstra SMS platform is working and customers can still use this in order to send messages.
Telstra has revealed the existence of an 'open telco experiment' that will combine elements from at least three open source software projects. The experiment is being driven out of the telco's CTO office and is being billed as the creation of a “future open reference architecture”. “This initiative is bringing ...
Telstra's overall mobile customer base stands at 17.6 million, with the release of the Apple iPhone X giving it a boost in numbers in the second quarter. Mobile revenue for the six months to December 31, 2017 was up 0.8 per cent to $5.1 billion. But UBS telco and media analyst Eric Choi has warned clients ...
Telstra announced at its full-year results in August an expected $3 billion earnings blackhole created by the NBN's erosion of traditional earnings streams, which meant existing dividend policies were unsustainable. That announcement saw Telstra shares plummet 10 per cent to under $4 on the day, and ...
Telstra Metro South East Queensland general manager May Boisen said the team was looking forward to getting out, meeting with communities and sharing the latest in technology and telecommunications. Customers can expect to learn how external antennas can assist in maximising mobile coverage ...
It took a while for Jen Geale to realise she was focusing on the wrong things in the bike store she owned. "The bike shop had a website and we'd put various levels of effort into its ecommerce functionality over the years – but often we just got so distracted and felt the pressure of customers literally standing ...
Digital marketing engine provider, Impelus (ASX:IMS), has flagged its intention to take Telstra (ASX:TLS) to court over its decision to stop providing direct carrier billing services (DCB), as of 2 March 2018. Telstra Carrier Billing is a payment option that lets customers subscribe to content like apps, music, ...
Telstra said it will recognize an impairment charge as it writes down its investment in Ooyala, the struggling online video firm that the Australia-based company acquired in 2014. Telstra, in an announcement to the Australian Securities Exchange on February 2, noted that the non-cash impairment and ...
Telstra has written off the value of its Ooyala video platform business, as the telco moves the company away from its struggling ad tech operations to focus the service's other features. After taking a controlling 98% stake in the video service in 2014, Telstra has written off the $US313 million it invested in the ...
Australia's National Broadband Network (NBN) company has announced appointing a new chief customer officer for its Business arm following the retirement of John Simon. Paul Tyler, who will begin the new role on February 19, had previously served as group MD of Telstra Business. His Sydney-based ...
Telstra is preparing for what communications minister Senator Mitch Fifield has previously described as an “inflection point” for Australia's economy: The rollout of 5G. The new wireless mobile standard doesn't just promise blazing speeds for end users; its capacity, low jitter and ultra-low-latency make ...


 

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