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 consumers

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updated Mon. May 7, 2018

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Consumers want to be entertained and are turning away from business-sponsored content, according to a new report from Sprout Social. Its latest social advertising report shows consumer's opinion of social media advertising is falling. It commissioned a study from Survata, which interviewed 1,004 online ...
By a margin of more than four to one, Americans agree that the House should pass S. 2155, the bipartisan Senate regulatory reform bill, according to results from a new ABA/Morning Consult poll released today during ABA's Government Relations Summit. The survey highlighted that consumers understand ...

Hanne Sondergaard, EVP and CMO at Arla Foods in Denmark, explains the concept has four points, which applies to millennials and Generation Z consumers. Consumers are looking for clean label products; companies that are 100% transparent and authentic; companies that act ethically and sustainably; ...
Hiya, an app company that screens cell phone calls, reports U.S. consumers received 4.9 billion robocalls in the first three months of 2018. The average consumer got six of these calls each month. The company's analysis of calls made to mobile numbers has identified three major types of robocalls.
According to a number of accounts, The Justice Department believes that major wireless carriers may have worked together to keep consumer prices high. The charge is aimed primarily at AT&T (NYSE: T) and Verizon (NYSE: VZ), the two largest carriers. The accusations may cost the companies huge ...
Direct-to-consumer products are growing at a pace never before seen. Subscription clubs promise to save the consumer precious time and money over traditional routes of acquiring goods, and while this is great for toothbrushes, razors, custom clothing, etc., it is particularly troubling when it comes to ...

Consumers are warming to chatbots. Nearly a third (29%) of consumer use or plan to use chatbots to shop online, according to a survey by Narvar. The highest use (39%) of chatbots is by those 30 to 44 years old, followed by those 45 to 60 (34%), under 30 (21%) and over 60 (6%), according to the survey ...
As health care costs keep rising, more people seem to be skipping physician visits. It's not fear of doctors, however, but more of a phobia about the bills that could follow. Higher deductibles and out-of-network fees are just some of the out-of-pocket costs that can hit a consumer's pockets. U.S. health care ...
Since 2014, the Australian Competition and Consumer Commission (ACCC) has been fighting a legal battle with Valve over what it believed to be breaches to the Australian Consumer Law made by the company's online PC marketplace, Steam. Now, the High Court of Australia has upheld its December ...
The Centers for Disease Control is expanding its warning over romaine lettuce tainted with E. coli. The lettuce is responsible for at least 53 people falling ill, including 31 hospitalizations, in 16 states. The CDC had previously warned consumers only about chopped romaine lettuce, but is now saying anyone ...
Consumers Energy Co. will replace Pure Michigan as a sponsor of the Monster Energy NASCAR Cup Series at Michigan International Speedway later this year. Earlier this month, Pure Michigan said it would end its sponsorship at the Brooklyn racetrack after seven years. The agency's sponsorship of MIS ...
The checks should be the mail for consumers affected by alleged improper auto loan and mortgage practices at lending giant Wells Fargo. The Consumer Financial Protection Bureau and the Office of the Comptroller of the Currency announced a $1 billion settlement with the bank on Friday. The penalties ...
She added: “For a huge CPG brand that's talking to the mainstream consumer, I think it makes a lot of sense to link digestive health to energy, whereas smaller brands with unique ingredients targeting more engaged consumers, we'd say yes, absolutely, talk about the relationship between healthy digestion ...
But Consumer Reports says it's unrealistic to expect consumers to figure out whether their romaine was produced in Arizona. As a result, CR is advising people to avoid all romaine lettuce sold in stores and restaurants along with bagged romaine lettuce mixes and prepared salads. This advice includes ...
Earlier this month, US Senators Edward J. Markey (D-Mass.) and Richard Blumenthal (D-Conn.) introduced a privacy “bill of rights” to protect American consumers' personal data. The Customer Online Notification for Stopping Edge-provider Network Transgressions (CONSENT) Act would require the ...
... Housing and Urban Affairs, said the consumer protection bureau made significant changes to an important sector of the economy without allowing for public input. He said that disapproving the agency's guidance will give consumers more options for financing autos while ensuring the CFPB abides by the ...
The Trump proposal “is emblematic of the abuse of trade agreement negotiations to undermine non-discriminatory consumer protections and harm public health,” according to letters issued today to Lighthizer and Members of Congress. “Consumers have a right to know what is in their food.” CSPI first ...

The ROBOCOP Act would, in part, require phone companies to verify that the caller ID is accurate, require blocking technology, and require public reports from the FCC and FTC about whether the changes are actually reducing unwanted calls. The Consumer Federation of America and Consumers Union, ...
(In contrast, only 9 percent cited concerns with using technology and only 6 percent were concerned about chatting with a doctor via video – indications that consumers aren't worried about how to use telehealth). And despite the national trend of hospitals and health systems launching consumer-facing ...
Lower retail sales in December, January and February raised fears that the main growth engine of the US economy was finally slowing. But there's good news about American shoppers. According to the latest figures from the government, retail sales rose 0.6% from February to March, higher than expected.
Direct to consumer retail, also known as DTC (or D2C, if you're trying particularly hard to sound trendy), is pretty much exactly what it says on the tin: brands promoting and selling their products directly to consumers. There's a growing number of businesses that operate entirely through DTC retail; for others, ...
Kathleen Seminatore, investigator, Summit County Office of Consumer Affairs, will discuss how to improve your credit score, lower your bills, set up a monthly budget, apply for the Percentage of Income Payment Plan program (PIPP) and Home Energy Assistance Program (HEAP), avoid scams and much more. Meeting ...
All Consumer Reports material Copyright 2017 Consumer Reports, Inc. ALL RIGHTS RESERVED. Consumer Reports is a not-for-profit organization which accepts no advertising. It has no commercial relationship with any advertiser or sponsor on this site. For more information visit consumer.org.
A new regime has been at the helm of the Consumer Financial Protection Bureau these last five months, but it may take more time before consumers notice any difference. John Michael "Mick" Mulvaney, a staunch foe of the bureau since its inception, has been running it since late November, when ...
Take, for example, a consumer who owes $1,000 on a card with a 19% annual rate. If she only meets the minimum payments, Credit Karma estimates she won't pay off the debt for more than five years, racking up $600 in total interest charges over that time period. If the interest rate goes up by a quarter ...
The hype surrounding bitcoin may have faded, but cryptocurrencies are still popular among digital cash enthusiasts. In fact, you could trade your money in for not only bitcoin, but also litecoin, ethereum, ripple and monero, just to name a few cryptocurrencies. And while you hear a lot in the news about ...
Consumer advocates, however, point to the more than $12 billion returned to wronged consumers under Mulvaney's predecessor, Richard Cordray. Since Mulvaney took over, $92.6 million has been sent to consumers from its Civil Penalty Fund, although the distribution arose from a case handled before ...
Consumer Reports: IRS tax payment plans - Nydia Han reports during Action News at 4:30pm on April 2, 2018. (WPVI). WPVI ... "Hands down, the most important thing - no matter how much you can or cannot pay - is to file your tax return on time," said Tobie Stanger, Consumer Reports Money Editor.
Consumers don't want to think anymore. Contributor Evan Magliocca outlines three key areas where consumer expectations of retail are evolving rapidly. Evan Magliocca on April 2, 2018 at 5:23 pm. More. Customer expectations are changing drastically. With every new medium, technology or innovation, they already ...
"We recently initiated this notification process by mail and have learned that a very small percentage of the notifications were sent to the wrong addresses due to the complex nature of determining the best address match to a consumer and, in some cases, mailing addresses on record may be out-of-date or ...
The research sought to understand how consumers connect organic produce and brand awareness. “We know consumer preferences around organic produce are both profound and evolving,” Kellen Stailey, vice president of marketing for Grimmway Farms, said in the release. “After gaining a clearer ...
Although the BOJ warns consumers that cryptos currently fail under the definition of a 'currency', the tone softens when it comes to regulation and the question of whether the BOJ would be better off banning digital currencies. The bank is also sanguine towards the blockchain technology: “if future ...
Data scrappers and similar entities who obtain consumers' specific permission to obtain privacy information held by a bank can analyze and manipulate that data for the consumer. (Many banks now recognize that objecting to data scrapping is a losing battle and are now cooperating with these business ...
A crop of businesses has followed the computing giants' lead in an innovative effort to meet the needs of the modern consumer. For example, Nordstrom recently opened its first Nordstrom Local, a 3,000 square-foot store (compared to the average Nordstrom establishment at 140,000 square feet) that ...
Consumers have been saying for a long time that they want some form of a la carte TV Opens a New Window. , but the actual offerings may prove to be just as expensive and even more of a mess than the traditional cable bundle. Every major TV network will have a direct-to-consumer streaming service by ...
Consumers have been saying for a long time that they want some form of a la carte TV, but the actual offerings may prove to be just as expensive and even more of a mess than the traditional cable bundle. Every major TV network will have a direct-to-consumer streaming service by 2022, The Diffusion ...
... the scope of who the state considers a debt collector. Because of this legislation, more debt collectors will now need to get licensed and comply with a surety bond requirement prior to operating in Maine. Here are the provisions of the new updates and how they relate to consumer protection in the state.
Recent analysis shows that the Ledger Nano crypto hardware wallet was the most popular online purchase in Nevada over the 2017 holiday season, according to price protection app Earny's research, published March 19. Earny's sample of 100 mln online purchases nationwide between Nov. 2017 and Feb. 2018 showed ...
Now, under the Trump administration, the practice of refunding dollars to consumers who were bilked as well as the practice of imposing civil penalties on bad-actor banks and corporations are things of the past. Not surprisingly, in its 2019 budget plan, the Trump administration proposed to cut the CFPB ...
Cloudflare today announced its first consumer service product, which is aimed at making web browsing more private. The company launched a new public Domain Name System (DNS) resolver service that's supposed to protect users from spying while speeding up their experience on the web. And no, it's ...
As people take a more proactive role in their health care, direct-to-consumer (DTC) kits have become increasingly popular. ... “The explosion of direct-to-consumer genetic testing over the last few years has created a ton of buzz, beyond just ancestry, health traits, and wine preferences,” Ambry genetic ...
“We're in a world today where the consumers are calling the shots,” Bishop said. “They've always been important, of course … but today the consumer is even more potent.” While consumers and their evolving behaviors play a major role in the food landscape, the California Fresh Fruit Association remains ...
But not to worry, News 10 was told your bill will actually be cheaper because of it. They say that Consumers Energy already increased rates in October and their rate hike was higher than what the state had approved yesterday... So, your monthly bills will actually go down about 60-cents. Michigan ...
Starting late next year, a new rule will go into effect that will provide stronger protections for consumers seeking trustworthy financial advice. The Board of Certified Financial Planners (CFP Board), an industry group that sets professional standards and certifies financial planners, just approved a revised ...
A masked woman walks by an electronic stock board of a securities firm in Tokyo, Friday, March 30, 2018. Shares rose in Asia on Friday after technology and consumer-focused stocks led an overnight rally on Wall Street, marking a dramatic end to the market's most volatile quarter in more than two years.
... cite regulatory costs as the reason. Regulatory burdens make it harder for community banks to compete, which can ultimately lead to fewer competitors and long-term harm to the consumer. The bottom line: Having fewer banks gives more power to those banks and gives less power to us as consumers.
To continue providing consumers with confidence regarding how and where U.S. beef is raised, each sector of the industry is doing their part. Consumers are looking for food companies to provide clear labeling and advertising, so they can make purchasing decisions with confidence. As a result ...
LANSING — Michigan regulators have approved a nearly $66 million electric rate increase for Consumers Energy Co. that takes effect Sunday and is about 38 percent of what the Jackson-based utility originally sought. The Michigan Public Service Commission said the increase approved Thursday means ...
AAI added that while the merging organizations suggest vertical integration would reduce consumer costs, there is no evidence to indicate that consumers would benefit. “There is also growing skepticism over whether vertical mergers actually deliver the efficiencies claimed by their proponents,” AAI said.
And Trump's tweets probably won't change consumer perception much, said Scott Galloway, a professor at New York University's Stern School of Business and author of “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google.” “The core base of Trump [supporters] who are inclined to like or ...


 

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